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BrightSign Hardware Limited 保修

Updated March 12, 2025

BrightSign Hardware Limited Warranty

Limited Base Hardware Warranty

BrightSign® warrants the BrightSign Hardware media player products against defects in materials and workmanship under normal use for a period of two (2) years from the date of purchase. If BrightSign determines that the BrightSign Product is defective, BrightSign will, at its option, either repair the unit or replace the unit with a new, rebuilt or equivalent BrightSign product model of the BrightSign product.

If for some reason your BrightSign Product is not working properly, and customer support is unsuccessful in helping you troubleshoot your problem, just 联系我们获取 RMA and return the unit to us within 90 days.

Prior to returning any defective Product, customer must obtain a Return Materials Authorization (RMA) number from BrightSign. All defective BrightSign Hardware Products should be returned to BrightSign with return shipping charges prepaid. BrightSign will not accept collect shipments.

If found to be defective upon examination by BrightSign, your product will be repaired or replaced at no charge, and BrightSign will pay for replacement shipping cost.

Optional Expanded 5-Year Limited Hardware Warranty

If the customer chooses, and complies with certain additional requirements defined here, BrightSign will extend the base level BrightSign Hardware Limited Warranty against defects in materials and workmanship under normal use for an expanded period of five (5) years from the date of purchase.

In order to qualify for this no charge, expanded, 5-year warranty, the customer must:

  1. Enroll your player in bsn.Control 或 bsn.Content and the registration will be automatic — no extra steps needed.
  2. If you do not choose to enroll in bsn.Control or bsn.Content, you can register for the no charge, optional extended warranty by visiting our warranty registration page and registering at: https://www.brightsign.biz/brightsign-players/warranty/

担保的范围和限制

BrightSign 产品的保修仅限于维修或更换上述有限保修中所述的有缺陷的设备。本保修不包括客户培训或教育、安装、设置调整或信号接收问题。本保修也不包括与 BrightSign 产品使用的内容有关的任何问题。本保修不包括因天灾、事故、误用、滥用、疏忽或对 BrightSign 产品的任何部分进行修改而造成的损坏。由于 BrightSign 产品的不当维护或操作、连接到不适当的电压电源或试图由 BrightSign 授权维修 BrightSign 产品的机构以外的任何人进行维修而造成的损坏，不在本保修之列。

保修免责声明

上述有限保证和补救措施是排他性的，代替所有其他口头或书面、明示、暗示、交易过程或贸易惯例或法定的保证和补救措施。任何和所有其他保证，包括适销性、特定用途的适用性、所有权、不侵犯第三方权利、安静享用和准确性的默示保证，均明确排除在外。亮点设计的担保不适用于任何单独许可的代码。这些保证仅适用于从 brightsign 或授权 brightsign 分销商处购买的 brightsign 产品。客户无权作出或转嫁，并应采取一切必要措施，确保其或其任何分销商、代理或员工不得代表 brightsign 向任何第三方作出或转嫁任何保证或陈述。

责任限制

IN NO EVENT WILL BRIGHTSIGN OR ITS SUPPLIERS BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, EXEMPLARY, INCIDENTAL AND INDIRECT DAMAGES, OR FOR LOSS OF REVENUE OR PROFITS OR DATA OR USE OR FOR THE COST OF SUBSTITUTE GOODS, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), ARISING OUT OF, OR IN CONNECTION WITH THE BRIGHTSIGN PRODUCT OR YOUR USE THEREOF. IN NO EVENT WILL BRIGHTSIGNʼS OR ITS SUPPLIERSʼ TOTAL CUMULATIVE LIABILITY RELATING TO THE BRIGHTSIGN PRODUCT EXCEED THE PURCHASE PRICE OF THE BRIGHTSIGN PRODUCT. Some jurisdictions do not allow the exclusion of implied warranties or limitation of liability for certain incidental or consequential damages, so the exclusions set forth above may not apply to you.