BrightSign & Gymstream Deliver Virtual Fitness
BrightSign & Gymstream Deliver Virtual Fitness Classes at Everyone Active
Overview
Everyone Active operates hundreds of fitness facilities across the UK, where group exercise classes are central to the member experience. To address the challenges of maintaining reliable virtual classes across its network, the company partnered with Gymstream. Gymstream specializes in delivering virtual on-demand exercise classes for fitness studios, with a simple to use solution that is both stable and scalable. Gymstream selected BrightSign technology as the foundation, ensuring consistent performance and simplified management across every location.
The Challenge
Everyone Active’s legacy Windows-based virtual class system was unreliable and costly to maintain. Sites faced constant reboots, video glitches, and disconnections, with up to eight player failures every six months. Engineer callouts and hardware replacements resulted in excessive service costs, while class disruptions led to member dissatisfaction.
The Solution
To overcome the limitations of its previous system, Gymstream developed a reliable, scalable platform powered by BrightSign technology. The solution pairs Gymstream’s custom CMS with BrightSign’s purpose-built digital signage players and management tools to power physical studio screens, ensuring seamless playback and performance across every fitness location.
- Purpose-built hardware: LS425 media players reduced device costs by 50 percent and fit existing racks with no modifications.
- Operating system: BrightSignOS™ delivered secure, solid-state reliability with consistent, long-term performance.
- Remote management: BSN.Cloud with bsn.Control enabled real-time monitoring, diagnostics, and overnight software updates, reducing the need for on-site intervention.
- Integrator focused: Designed with AV integrators, for AV integrators. The solution is simple to deploy using BSN.Cloud and easy to operate and maintain for AV integrators looking to provide a solution to their clients in the fitness industry.
Key Deployments
Gymstream integrates with studio AV systems to automate every stage of the group fitness journey for Everyone Active’s members, using BrightSign players to manage the entire in-studio experience from start to finish. What was once a manual, error-prone process is now completely seamless, ensuring every class starts and ends on time with consistent quality.
- Pre-class: The system dims house lights, activates LEDs, and powers audio and displays to create the right atmosphere before sessions begin.
- During class: BrightSign players deliver 30–60-minute Les Mills virtual workouts with HD clarity and uninterrupted playback.
- Post-class: Once sessions conclude, the system powers down AV equipment and restores lighting, readying the studio for the next class.
- Flexibility: If a live instructor is unavailable, Gymstream can instantly provide a virtual session, keeping members on schedule and engaged.
The Benefits
- Reliability improved significantly, with zero player failures reported since installation.
- Hardware expenses were reduced by 50%, eliminating the need for recurring service calls and replacements.
- The 30-day rollout across 140 studios was completed smoothly, with no disruption to scheduled classes.
- Consistent performance enhanced the member experience, reducing complaints and cancellations.
- Remote management through bsn.Control now allows updates and diagnostics to be handled centrally without on-site intervention.
“Using bsn.Control, we had complete visibility into every BrightSign player across all sites. The platform let us monitor performance, run diagnostics, and deploy software updates overnight, keeping every studio online and every virtual class running smoothly without interruption.”
– Peter Sheppard, Technical Director at Gymstream
Looking Forward
Gymstream is expanding to new environments including corporate gyms, hotels, and residential fitness centers. A global integrator portal is in development to allow Gymstream software and content packs to be easily provisioned by AV integrators as a solution they can sell directly to their customers. Looking ahead, the platform will also introduce targeted advertising before and after classes, creating new revenue opportunities for fitness operators while enhancing the member experience.
