BrightSign Basics
Everything you need to get started with BrightSign.
The Basics
Explore basic information about fundamental BrightSign capabilities.
General Questions
Explore answers to general questions about BrightSign.
brightAuthor classic Questions
Explore answers to general questions about brightAuthor classic.
- How to set up a BrightSign player in brightAuthor classic?
- I can’t find a state, event, or command in brightAuthor classic
- Installing multiple brightAuthor classic versions on Windows
- Exporting a presentation from brightAuthor classic
- Presentation preview
- Supported Media RSS feeds
- Publishing from a Mac
- Portrait screen orientation
- Scheduling
Networking
Explore answers to questions about setting up and managing networks.
- Web Folder troubleshooting
- Local File Network setup
- Local File Network troubleshooting
- Configuring the IP address on a BrightSign player
- Configuring a BrightSign player to use a proxy
- Network diagnostics
- Diagnostic Web Server
- BrightSign Network – ports and URLs for brightAuthor classic
- BrightSign Network – ports and URLs for the BrightSign players
- BrightSign Network – recovery
- brightAuthor classic fails to upload one or more files to BrightSign Network Account
Video & Audio
Explore answers to commonly asked questions about audio and video.
- Portrait presentation displays sideways on Portrait orientation display
- Supported video output resolutions
- Supported video formats and codecs
- Supported audio formats
- Supported image formats
- Using MediaInfo to check video/audio specs
- No audio, but video plays correctly
- Seamless video playback
- Surround (AC-3) audio
Storage
Explore answers to commonly asked questions about storage.
Network Streaming
Explore answers for some commonly asked questions about network streaming.
Synchronization
Explore answers to commonly asked questions about synchronization.
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