Priority Support

Need help fast?

Priority Support Options

The BrightSign Resource Center offers several avenues for solving issues: email support, FAQs, documentation, and forums.
However, all these solutions can take time, and sometimes you need immediate, comprehensive assistance to get a digital signage setup up and running.
For this reason, we also offer Priority Support, which ensures that you receive a call back from our Support team within a certain number of business hours or days.

Call Back ($100)

Schedule a call with BrightSign Technical Support within the next business day.
Purchase Priority Support

Priority Call Back ($400)

Schedule a call with BrightSign Technical Support within the next 4 business hours.
Purchase Priority Support

Please note:
Business hours and days are defined as 9AM GMT to 12AM GMT, Monday through Friday.
Priority Support is an additional feature and does not replace our other support options.
Email-based support is still completely free, and email response times will remain consistent.